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Nationwide Warranty and Return Policy
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Nationwide Warranty：Our nationwide warranty guarantees convenient after-sales service
Return Policy：
7-Day No-Questions-Asked Return Policy：You may request a no-questions-asked return within 7 days of receiving the item。
15 to 30-Day No-Questions-Asked Exchange：If the product has a non-manufacturing defect or does not match its description, you may request a no-questions-asked exchange within 15 to 30 days of receipt。
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Warranty Period
Warranty Period：All products come with a one-year warranty period. During this period, we provide free repair or replacement services for any non-manufacturing defects
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Changwang's Promise
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Official Guarantee：Products sold and shipped by the official Changwang platform include formal invoices provided by Changwang Inc. and comprehensive after-sales services, ensuring a worry-free shopping experience
Product Consistency：While we may adjust product packaging, place of origin, or accessories without prior notice, we guarantee that all products are genuine and consistent with mainstream new products on the market
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Brand New & Genuine + Invoice
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Genuine and New：We sell only genuine new products with quality assurance
E-Invoice：After purchase, you can request an e-invoice through your account backend for a quick and convenient process
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Pricing Policy
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Price Matching：Our product prices are synchronized with flagship stores on Tmall, JD.com, Douyin, Pinduoduo, and other platforms to ensure fair and transparent pricing
Selling price shall prevail：The product price displayed on our website shall be deemed as the final selling price and serves as the ultimate basis for your purchasing decision
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Extended Warranty
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Rate Setting：The extended warranty fee is determined based on the product price and the duration of coverage. For specific details, please check the product page
Extended Warranty Check：After successfully purchasing an extended warranty, you can check the coverage period by entering the machine's serial number on the official website's "Service & Support" page
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After-Sales Guide
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Self-Service Repair：Self-Service Repair: Login at Service & Support Center
Warranty Status Check：To check the status of your after-sales warranty service, please call 400 871 3598 and press 3.
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Statement of Rights
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Information Protection：The product information content (including product details and user comments) on Changwang's official website constitutes important business resources. Reproduction or use without permission is strictly prohibited
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