服务与支持

Services and Support

Changwang official product serial number warranty status inquiry, warranty time inquiry, worry free after-sales service.

Warranty Policy

Changwang official warranty policy, please carefully read the after-sales service policy terms.

Warranty Process

For the after-sales warranty process, after-sales service details and progress of hardware products, please log in to the member center of the website - My After sales to view;

Self-Service Return/Repair

The official factory standard repair time shall not exceed 15 working days from the date of official receipt of the equipment.

Changwang NetDrive

Changwang official shared data technology cloud storage, visit website: drive.x86pi.cn

Complaints & Suggestions

If our employees or agents do not provide satisfactory service, please leave us a message. We will keep the message information confidential

Official Technical Support

Changwang official technical QQ group number: 468838001 official 400 technical support phone: 4008713598 ext. 1

Agent Application

Win win cooperation, co create the future, welcome to become a partner of Changwang.

Community Forum

Frequently asked questions, technical tutorials, and sharing knowledge on the Changwang BBS forum.

Changwang public database, common problem knowledge base, self-service information query.

Official After-Sales Service WeChat Account

Limited to anti-counterfeiting verification, return-to-factory warranty claims, and warranty status inquiries. Does not include software or hardware issue support.

Technical Support WeChat Account (Hardware & Software)

Official Changwang Technical Support WeChat Account: for hardware and software-related inquiries.